At JAK’s, we care about our guests, our staff and our community. We know that these are challenging times for us all, and we want to update you on how we are continuing to take preventative actions to keep our both guests and JAK's family safe and healthy. By staying true to the JAK’s values that are at the heart of our business, as well as continuing to closely follow the advice of Canadian and Provincial health authorities, here are the steps we are taking on behalf of our guests and staff:
Hand washing: Proper hand washing, as recommended by WHO as the best preventative measure, is being followed by all JAK's staff at regular intervals.
Cleaning: Our team is proactively and frequently sanitizing all high-touch surfaces in our stores — above and beyond the high cleanliness standards that JAK's adheres to 365 days a year.
Returns Policy: JAK’s is not currently accepting bottle returns to reduce exposure to possible contaminants.
Reusable Bags: While guests are welcome to bring in reusable bags, our Service Champions will pass purchased product to guests to self-bag, as we will not be handling reusable bags during this time of heightened sanitary procedures.
Tastings & Events: We're temporarily pausing all JAK’s events, both in-store and off-site, including in-store tastings, until further notice.
Cash Transactions: We are temporarily not accepting cash as a form of payment. We ask our guests to use credit or debit cards, to reduce exposure to possible contaminants.
Store Occupancy: We will be monitoring the number of guests in store to ensure that occupancy does not exceed 50 people, as recommended by provincial and federal health guidelines.
As strongly advised by health officials, and as we are asking our JAK’s staff the same, if our guests have traveled out-of-country in the last two weeks or are feeling unwell, we ask that you stay home. Thank you for your diligence in keeping our stores and communities safe. We wish you and your loved ones good health and thank you for your ongoing support!